Please review our terms and conditions before making your reservation with Himalayan Planet Adventure Company.
Booking:
To confirm your trip, a deposit of 20% of the total amount must be made at least 30 days prior to your arrival. The remaining balance can be paid upon your arrival in Kathmandu.
Cancellation:
If you need to cancel your program due to unavoidable circumstances, the company will refund a percentage of your deposit as follows:
- More than one month prior: 95%
- Within three weeks: 75%
- Within two weeks: 50%
- Between one and two weeks: 25%
- Less than one week: 0%
Insurance:
Clients must have their own travel insurance. Insurance covers treatment and rescue transportation, which can be costly, and provides peace of mind during travel. Activities such as rafting, bungee jumping, and paragliding are popular adventurous experiences in Nepal, and insurance ensures you can enjoy them safely.
Personal Belongings:
We take every precaution to care for your belongings during the journey. However, Himalayan Planet Adventure does not assume responsibility for loss or damage to luggage, property, or personal items while in the possession of porters, pack animals, or vehicles. We recommend using small locks on your packs and luggage for added safety.
Flight Delay/Cancellation:
We strongly recommend scheduling extra days between the end of your trip and your international departure. Himalayan Planet Adventure is not responsible for delays or cancellations caused by factors beyond our control, such as weather, natural disasters (floods, landslides), road blockages, protests, or other emergencies. In case of flight cancellation, food and accommodation expenses are the responsibility of the client. We will make every effort to assist, but Himalayan Planet Adventure assumes no liability for changes caused by such events.
Assumption of Risk:
Travelers assume all risks associated with the journey, including personal injury, illness, death, and travel delays.
Disclosure of Client Health:
Clients with pre-existing medical conditions must disclose the nature of their condition at the time of booking and provide a medical statement from a physician confirming they are fit to travel and participate in the tour with Himalayan Planet Adventure.
Special Requests:
Special needs, including dietary requirements, must be submitted in writing at the time of booking. Himalayan Planet Adventure will make every effort to accommodate these requests.
Jurisdiction:
This contract is governed by the laws of Nepal and falls under the jurisdiction of the Government of Nepal.
Complaints:
Any complaints should be submitted in writing within 15 days after the completion of the activity. Himalayan Planet Adventure and the service providers will consider and address the complaint accordingly.